Designed for DUAL VET contexts, this vocational open online course offers VET teachers, counsellors, and in-company trainers, basic techniques for successful negotiation and conflict resolution. Firstly, laying a strong basis in negotiating ideas is presented, then participants will find important theories and useful strategies, emphasising a cooperative environment, a complete awareness of interests and viewpoints from all the stakeholders involved. Moving forward, participants will explore conflict dynamics and an understanding of the reasons, development, and handling of conflicts in workplaces and educational environments, highlighting important ways to improve the clarity and impact of participants’ interactions during negotiations, sharpening their communication skills.
Course Features
- Lectures 5
- Quizzes 0
- Duration 10 weeks
- Skill level All levels
- Language English
- Students 1
- Assessments Yes
Curriculum
- 1 Section
- 5 Lessons
- 10 Weeks
- Understanding the fundamentals of negotiation and conflict resolution9
- 1.1Lesson 1. Principles of negotiation: building blocks for dialogue in DUAL VET
- 1.2Test 1
- 1.3Lesson 2. Conflict dynamics in Dual VET
- 1.4Test 2
- 1.5Lesson 3. Practical strategies for managing conflicts
- 1.6Test 3
- 1.7Lesson 4. Learning Nonverbal Communication in DUAL VET Conflict Resolution and Negotiation Skills
- 1.8Test 4
- 1.9Additional Resources
